Refund & cancellation policy

Plans are one-time payments for a fixed period (30 days or 365 days). Nothing renews automatically, so there is nothing to cancel — your plan simply ends on its end date and your child's progress is kept.

Every new account gets a 3-day free trial with all games unlocked, so you can try everything before paying.

If you were charged twice for the same order, or a payment went through but premium did not unlock, contact us within 7 days and we will fix it or refund the duplicate payment to the original payment method.

For any other refund request, write to us from the Contact page with your registered email and the payment date. Approved refunds are returned to the original payment method within 5–7 working days.

(Draft — please review these terms with your adviser before launch.)

Last updated 4 Nov 2026