FAQ
Questions parents ask
Getting started
What age is TinyKidx for?
Children aged 2 to 7. Games are grouped into Tiny Tots (2–3), Little Learners (4–5) and Big Explorers (6+), and every level shows the age it suits.
How do I start?
Tap Start playing, create a free account with your name, email, mobile and a password, add your child, and they start their Adventure. Every new account gets a 3-day free trial with everything unlocked.
Does my child need to read?
No. Every game speaks its instructions out loud (English or Hindi) and shows 3 picture steps before it starts.
Can I install it as an app?
Yes — open the Download app page on your phone, tablet or computer and install it to your home screen. It is the same account as the website.
Learning
What can my child learn?
The alphabet, phonics, numbers 0–100 with counting, adding and taking away, Hindi letters, matras and sentences, shapes, patterns, puzzles, science topics, drawing and craft skills.
What are the suggestions on My Learning?
They come from your child's own results: letters or numbers that are ready for more practice, the next step, a quick review, or a new world to explore. They support learning — they are not a test.
How do I see progress?
Parent dashboard → Report shows real weekly or monthly results: time, activities, letters/numbers/Hindi progress and recommended next steps. You can print it or save it as a PDF.
Plans & payments
What is free?
Letters A, B and C fully, the first level of every game, and the first world of the newer academies. The 3-day trial unlocks everything.
Does my plan renew automatically?
No. Monthly (₹199) and Yearly (₹1,499) are one-time payments for a fixed period. Nothing is charged again unless you choose to buy again.
Can I get a refund?
See our refund policy. Duplicate or failed-unlock payments are always fixed or refunded.
Safety & privacy
Is it safe for children?
There are no ads, no chat, no public profiles and no links out of the children's area. Parent pages are behind a grown-ups maths question.
What data do you keep?
For your child: first name or nickname, age, avatar, voice language and learning progress. For you: name, email, mobile and your plan. We never sell data or use it for advertising.
Can I limit screen time?
Yes. Parent dashboard → Controls lets you set a daily game-time limit, bedtime hours and which worlds your child can play.
How do I download or delete my child's data?
Parent dashboard → Controls → Download data, or Delete profile & data. Deletion removes the profile, progress, games and saved drawings.
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